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Support

Answers for our products, and a person on email.

Find help for any Coderbunch product, or email us for product support and project enquiries.

Simple Accounting & Invoices

Where can I download it?

Simple Accounting & Invoices is free on Google Play for Android. Get it on Google Play →

Can I use it without internet?

Yes. Business setup and core bookkeeping run on your device without login or an internet connection. Sending a PDF through an online app or saving to a cloud destination may need internet.

How do I back up my records?

Open More → Settings → Backup and restore. Choose the backup/export action, select a folder through Android’s file picker and confirm the file was saved. Keep a copy away from your phone. Backups contain your records and are not encrypted by the app.

How do I restore or move to another phone?

Copy your exported backup to the destination phone, open Backup and restore, select the file and read the replacement confirmation. Restoring replaces the current records. On the same device, the app keeps a private pre-restore recovery copy until it is replaced or deleted.

Can you recover records from a lost phone?

We do not receive or store your accounting records. Recovery requires an exported backup you still have. We cannot recover local records after loss, clearing storage or uninstalling without a backup.

How do I delete my records?

Open More → Settings, type DELETE and choose Delete all local records. Confirm the action. This also removes the private recovery copy. Delete exported backups and PDFs separately from their saved locations. Full deletion instructions →

Does recording a payment transfer money?

No. Payments and bank registers are bookkeeping entries only. The app does not connect to a bank or process payments.

Where can I read the policies?

App privacy policy · App terms · Website privacy

ShipLift Progress Bar

The bar isn’t showing on my store.

Open Online Store → Themes → Customize, go to App embeds and check that Free Shipping Bar is switched on and saved. In the app, check the bar is enabled, test mode is off and the page targeting includes the page you’re viewing. If you dismissed the bar yourself, it stays hidden on that browser for the time you set.

Customers see the goal, but shipping isn’t free.

ShipLift only displays progress. Create a free shipping rate for orders above your goal in Shopify Admin → Settings → Shipping and delivery, using the same amount and currency.

How do I add reward tiers?

Set the amount, label and icon for up to three tiers in Customize Design. Then, in the theme editor, add the Tiered Progress Bar block to your cart page and save.

What should I include in a support email?

Your store’s myshopify.com address, your theme name, the page where you see the problem and a screenshot. Please don’t send passwords or staff account access.

Where is the privacy policy?

ShipLift privacy policy · App overview

Label Studio

Where can I download Label Studio?

Label Studio is available for Windows 10 and 11 on the Microsoft Store.

Which thermal and barcode printers are supported?

Label Studio prints to any thermal or desktop printer with a Windows driver (including Zebra, TSC, Rollo, MUNBYN, Brother, and Dymo). Additionally, it features a native high-speed Zebra ZPL II engine for direct network (TCP/IP) raw printing.

Does Label Studio require an internet connection or account?

No. Label Studio is completely offline-first. There is no account creation, sign-in, or internet connection required to design templates or print labels.

How does batch CSV printing work?

Click “Import CSV” in the toolbar to load any standard spreadsheet file. Map the CSV columns to your text or barcode elements using variable tags like {{sku}} or {{price}}, and click Batch Print to print all records in sequence.

Where are label templates stored?

Label templates are saved locally on your computer as portable .label files. You can save, backup, or share them with colleagues without any cloud dependency.

Where can I read the policies?

Label Studio privacy policy · Label Studio terms · Website privacy

Bill Book

Where can I download Bill Book?

Bill Book is available for Android on Google Play.

Does it need internet or an account?

No. Core bookkeeping stays on your device. There is no cloud sync. Export backups before you change phones.

Where can I read the policies?

Bill Book privacy policy · Bill Book terms · Bill Book support

ApexPOS

Where can I download ApexPOS?

ApexPOS is on the Microsoft Store for Windows. Get it on Microsoft Store →

Does it need internet?

No. Checkout, cash drawer, LAN multi-counter sync and warehouse stickers run on the local network. Cloud is not required for a sale.

Where is the privacy policy?

ApexPOS privacy policy · Product overview

Coderbunch PDF Toolkit

Where can I download PDF Toolkit?

Free on the Microsoft Store for Windows. Get it on Microsoft Store →

Do my PDFs leave this PC?

No. Merge, split, organise, watermark and signing run locally. USB token (DSC) signing uses the Windows certificate store on the device.

Flipbook

How do I get Flipbook?

Email hello@pinetechits.com for the current Windows build and licensing. Flipbook converts a PDF into an HTML page-turning book on your PC.

Rokda

Is Rokda on the Shopify App Store?

Rokda is being submitted to the Shopify App Store. Email hello@pinetechits.com to hear when it is listed.

Which report do I upload?

In the Razorpay Dashboard, open Reports and download the Settlement Reconciliation report as CSV. Shopify gives apps the last 60 days of orders, so pick a period inside that window.

What does Rokda store?

Payment, refund and settlement ids, amounts, fees, GST and matched order numbers. It ignores notes, card and contact columns and does not store customer names, emails, phones or addresses. See the privacy policy.

Orphan Watch

Where do I get the plugin?

See Orphan Watch. Pro (scheduled scans and alerts) is described at Orphan Watch Pro.

Product Archiver

Does archiving delete products?

No. Archived WooCommerce products stay in the database, hidden from the shop, and can be restored. See Product Archiver.

Smart Ribbons

Where do I get Smart Ribbons?

Free on the Odoo Apps store. Get it on Odoo Apps →

Which Odoo version?

Odoo 19 eCommerce. The module is website_sale_smart_ribbons. See eCommerce Smart Ribbons.

Odoo eCommerce apps

Where do I get the Odoo apps?

All eight are free on the Odoo Apps store for Odoo 19. See the Odoo eCommerce apps page, or open a listing directly:

How do I configure them?

Install from Apps, then open Website › Configuration › Settings. Each app adds its options in the Shop section. The pincode checker and delivery slots also add menus under Website › Configuration.

Do they work on Odoo Online?

Third-party modules need Odoo.sh or an on-premise installation. They target Odoo 19 Community and Enterprise. Email hello@pinetechits.com for older versions or custom changes.

PlayPals

Where can I get PlayPals?

PlayPals is the Coderbunch kids game hub for Android (package com.coderbunch.playpals). Email hello@pinetechits.com for the current build. The privacy policy for Play Console is at PlayPals privacy.

Does it collect data from children?

No. PlayPals has no accounts, chat, advertising, analytics or tracking. Progress stays in private storage on the device and is excluded from Android cloud backup.

Repair Book

Is Repair Book on Google Play?

Not yet. It is a 0.1.0 Android pilot (package com.pinetech.repairbook). Email hello@pinetechits.com for a build. Records stay on the device; there is no cloud sync.

Tuition Book

Is Tuition Book on Google Play?

Not yet. It is a 0.1.0 Android pilot (package com.pinetech.tuitionbook). Email hello@pinetechits.com for a build.

Kshetra OS

What is Kshetra OS?

A Windows desktop counter for Kerala temples: vazhipadu, donations, hundi and day close, including when the internet is down. Email hello@pinetechits.com for the installer. See Kshetra OS.

CartLift

Is CartLift on the Shopify App Store?

It has been submitted, like ShipLift. Email hello@pinetechits.com with your myshopify.com domain to install or follow review status.

WhatsApp Group Contact Exporter

How do I install the Chrome extension?

Load it unpacked from Chrome’s extensions page, or email hello@pinetechits.com for the current package. It only reads the member list you have open on WhatsApp Web. See product details.