Privacy policy

Information on your device

Label Studio is a desktop application that runs locally on your Windows computer. All label designs, templates, imported CSV files, images, and printer configurations are stored locally on your device or in folders you select.

We do not operate backend cloud servers that receive, collect, or store your label designs, barcode contents, or CSV datasets. Your business records never leave your computer through Label Studio.

Network communication and printing

Label Studio operates completely offline for all design and standard Windows driver printing. Network communication is only initiated in two specific scenarios:

• Direct LAN Thermal Printing: If you configure a direct network thermal printer, the application connects directly over your local area network (LAN) to the IP address and port (e.g. port 9100) you specify to send raw ZPL print streams. This communication stays strictly within your local network.
• Software Updates: If installed from the Microsoft Store, Microsoft manages application updates according to the Microsoft Store terms and privacy policies. If using an independent installer, the application may check for updates against official release endpoints over secure HTTPS.

Telemetry and analytics

Label Studio contains no user tracking, advertising SDKs, behavioral analytics, or third-party profiling scripts. We do not track what you print, when you print, or the volume of labels generated.

When downloaded via the Microsoft Store, Microsoft provides developers with aggregate, anonymized telemetry (such as crash counts and general OS version distributions) as described in the Microsoft Privacy Statement.

Support correspondence

If you email us at hello@pinetechits.com for support, we receive your email address, message, and any attachments or error logs you choose to provide. We use this information solely to assist you and maintain relevant support records. Please do not send confidential customer records or proprietary commercial databases in support emails.

Policy scope and changes

This privacy policy applies to Label Studio for Windows, published by PINETECH IT SOLUTIONS PRIVATE LIMITED under the Coderbunch brand. Any updates will be published to this page with an updated effective date.